HOME PROFILE PRODUCTS CUSTOMISED FESTIVALS & OCCASIONS CORPORATE GIFTING MY HOME CONTACT FAQ

     Categories

 
   
  Assorted
  Belgian
  Customised
  Liqueur
  Personalised
  Premium
  Signature
  Sugar Free

     Specials

CHOCOLATE ALMOND LOGS
CHOCOLATE ALMOND LOGS
Bestsellers
01.Luxury Line A 270
02.ASSORTED LIQUEUR TRUFFLES
03.A COMBINATION OF BISCUITS AND CHOCOLATES
04.CUSTOMISE YOUR CHOCOLATE PHOTO FRAME
05.PICK YOUR FLAVOUR
06.SIGNATURE RANGE
07.PERSONALISE YOUR CHOCOLATE
08.CRUNCHY COLLECTION
09.BRIDE & GROOM
10.CONGRATULATIONS GRADUATE

     Reviews

 
There are currently no product reviews
 
 
 
 
  FAQ
   
  What is a Shopping Cart?
 
An online shopping cart is similar to the cart you use in physical supermarkets. You add items that you wish to purchase into it and proceed to pay for your order. You can add as many items you want from any of our sections
   
 
ADD TO CART Wherever you see a product, it will have an Add to Cart button. Clicking this will automatically take you to your Shopping Cart, with that item on the list. As you add items, your list will grow. Your item will be listed as a quantity of one. You may increase the quantity as you require or you may remove the item at any time. At this point you have two choices: continue to Shop Online or proceed to Checkout.
   
 
THE CHECKOUT We have tried to make the Checkout Process as simple as possible in easy to follow steps. However, we do require a significant amount of information from you to place your order. We will ask such question as your name, shipping information and billing information, as well as information about your recipient.Before you begin this process, you may want to read about Shipping and Returns about the Payment Methods we accept and our Privacy and Security.
   
  What does "Tell a Friend" mean?
 
All items at Jus’Trufs have a "Tell a Friend" option. Using this, an email is sent to your friend on your behalf, with a recommendation message.
   
  What is My Account?"
 
My Account" allows you complete control over your transactions at Jus’Trufs. Not only can you manage / edit all your personal data like address, phone numbers, email ids, you can change your user ids and passwords. You can also track the status of your pending orders or edit them through this section. We use a secure password sign-in method that makes it possible for you to keep track of your current and past orders.
  What are your shipping charges?
 
All prices on the Jus’Trufs website are all inclusive and we do not levy additional shipping charges within India.
   
  What about other taxes and levies like sales tax, octroi etc.?
 
All item prices on the Jus’Trufs website are inclusive of sales tax (wherever applicable), and hence you need not add anything to the price of the item to account for sales tax.Some states in India however have additional levies like octroi. These are additional and need to be borne by you, wherever applicable. Within India, we deliver to over 850 locations in the country.
   
  Do you deliver to locations outside India?
 
Yes, we use international couriers to deliver items ordered on the Jus’Trufs website to locations all over the world. Due to differential charges for each country, please select your product and contact us regarding shipping charges and duration applicable for the specific location
   
  What do I do in case I receive a my item in a damaged/ inedible state ?
 
Although we take utmost care to ensure that every box of chocolates is packed to ensure that the product reaches the consumer in a pristine state, on some occasions there are circumstances beyond our control that may affect the packing or the product.If an item ordered by you on the Jus’Trufs website is delivered to you in a damaged / inedible condition, please email us at customercare@justrufs.com for a free replacement.
   
  Do you accept international credit cards on Jus' Trufs?
 
Our overseas customers and Non Resident Indians can use their International credit cards to make payments for their orders. We accept all American Express, Diners, MasterCard and Visa credit cards (Indian and International) and also various Indian and International debit cards on the store.
   
  How safe is it to shop online with a credit card?
 

At Jus’Trufs, it is safe to use your credit card to make payment for your order.

Jus’Trufs uses the latest encryption technology to ensure that information is transmitted from your browser to our servers safely over the Internet on a Secure Socket Layer (SSL) link. In fact, we have a secure digital certificate from Verisign Inc., one of the world's largest secure digital certificates issuing company.

All your personal information like user name, passwords, credit card number, transaction history are encrypted so that they cannot be read as it travels over the Internet.

Further, at Jus’Trufs we insist on you entering the CVV (Credit Verification Value) number on your credit card. This is a 3 digit number which follows your credit card number and is given at the back of the card. In other words, even if someone has access to your credit card number alone (this is possible since you leave behind this number every time you transact with your card anywhere, including physical stores / outlets), they cannot use it to transact at Jus’Trufs without the CVV number. Can I send gifts to my friends and relatives through Jus’Trufs Gifting at Jus’Trufs is hassle-free with many options like delivering your gifts with your own personal message on specific dates and also getting them gift wrapped.

   
  Can I send gifts to my friends and relatives through Jus’Trufs?
 
Gifting at Jus’Trufs is hassle-free with many options like delivering your gifts with your own personal message on specific dates and also getting them gift wrapped.
   
 

The Jus’Trufs Privacy Policy

We respect your privacy.

At Jus’Trufs, we are committed to protecting the privacy of all our customers. Jus’Trufs, does not sell, rent, or loan any identifiable information at the individual level regarding its customers to any third party. Any information you give us is held with utmost care and security. This information is collected primarily to ensure that we are able to fulfill your orders and to deliver to you a truly personalised shopping experience.

When you purchase products from Jus’Trufs or register with us for any services, you have the option of receiving e-mails regarding updates about special offers, new products, and new services including any significant upgrades from Jus’Trufs or from our marketing partners. In time, we will allow you to choose exactly the kind of information you wish to receive from us.

We are also bound to cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer. We may share non-personal, non-individual statistical or demographic information in aggregate form with our marketing partners, advertisers or other third-parties for research and advertising purposes. In other words, we will not tell our marketing partners that you purchased a specific product, but we may tell them how many customers purchased that product.

   
  How safe is my personal information with Jus' Trufs?
  At Jus'Trufs, we are committed to protecting your personal information with us.
   
  Is there any minimum order value that I need to order?
  No. You can order as much or as little you want from any of our sections. At Jus’Trufs, we believe that all orders, irrespective of their values are equally important.
   
  Can I cancel an order or change the order after it is placed?
  Yes. An order can be cancelled or changed within Six hours of placing the order.To cancel an order, click on the “My Account” link in the top right of any page on the store. This will take you to your My Account page, where you can click on the “Track Your Pending Orders” link to view all the orders that have not yet been fulfilled. You can then click on the Order Number that you wish to cancel and then finally click on the “Cancel Your Order” link available for that order. You cannot cancel orders for customised /personalized chocolates.
   
  How do I check the current status of my orders?
 

You can review the status and other information of all your orders, whether pending or fulfilled, that you have placed with Jus’Trufs

To check the status of your pending orders, click on the “My Account” link in the top right of any page on our store. This will take you to your My Account page, where you can click on the “Track Your Pending Orders” link to view the status of all orders that have not yet been fully delivered.

   
  How do I contact you regarding my order?
  You can send a mail to us at customercare@justrufs.com and we will only be glad to help you. You can also call/fax us at +918023624324 and speak to our Customer care Representative.
   
  What is the shelf life of our chocolate?
  Chocolate should be stored in a well ventilated environment, at room temperature less than 28 degrees Centigrade. Chocolate is best enjoyed at room temperature.
   
 

Our pure truffles and coffee truffles contain fresh cream and are best before one week at room temperature.

Should you desire to store them for a longer period, we would advise you to keep them refrigerated and they will last upto three months.

For best results do not forget to bring them out to room temperature before serving.

Our chocolates with nut and fruit flavours and slabs have a shelf life of two months from the date of manufacture.

Can chocolate be frozen?

We do not recommend freezing of our chocolates, there will be a subtle change in flavour.

When will my order be shipped?

If you request a particular date for delivery, the order will be shipped to coincide with the due date. In case of orders where a due date is not specified, the order is shipped within 3 working days.

If you have some further questions do email us at customercare@justrufs.com

 
   

 

 
 
Developed by KGLN